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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daisy Mitchell

April 19, 2026

5  out of  5
rating by Daisy Mitchell
"Great, very courteous and informative. I have been with this office for 32 years and have been well taken care of. Love the professionalism."
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Cynthia Holiday

April 7, 2026

5  out of  5
rating by Cynthia Holiday
"I had an excellent experience working with Travis. From start to finish, he was professional, attentive, and genuinely committed to providing great customer service. He took the time to answer all of my questions and made sure everything was handled smoothly. It’s clear that Travis takes pride in his work, and it truly shows. I highly recommend him!"
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Melissa Berkman

April 1, 2026

5  out of  5
rating by Melissa Berkman
"All ways polite, professional and helpful!"
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freddie g

March 17, 2026

5  out of  5
rating by freddie g
"My Agent Robin Turman made it easy to be part of the State Farm family. Her kind and rapid response, in addition to the great costumer service I receive make me realize that State Farm is a part of my family. I can find cheaper insufficient insurance anywhere. But Robin and her team assures me that me and my family is safe under Jake! 10 stars out of 10"
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Antoniette Pate

March 12, 2026

5  out of  5
rating by Antoniette Pate
"Robin is by far the best agent I’ve ever come in contact with for over 60years!! She personally handles and makes sure her clients are taken care of no matter what their needs. Thank you Ms. Robin!!👍👏"
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Glenn Pate

March 12, 2026

5  out of  5
rating by Glenn Pate
"I love my agent and her staff. They are proactive and help me with all my concerns and needs regarding my home and auto insurance. I’ve been with State Farm for over 6 years now and have not had nothing but great service."
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Bianca Xavier

March 11, 2026

5  out of  5
rating by Bianca Xavier
"Great coverage and price. And customer service was very friendly. The response time was amazing. Highly recommend!"
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Victor Thomas

March 11, 2026

5  out of  5
rating by Victor Thomas
"Robin and her team always provide me with the upmost in service. I feel like family during every encounter. I’m grateful for the state farm experience."
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Tracie Gallop

March 11, 2026

5  out of  5
rating by Tracie Gallop
"Every time that I need my Statefarm Agent they are always available to be of service . I know I’m family"
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byron thomas

March 11, 2026

5  out of  5
rating by byron thomas
"Great experience with this State Farm office. The team has always been professional, responsive, and easy to work with. Everything has been smooth from the start, and they make the process simple and stress-free. Definitely recommend this office if you’re looking for reliable service and people who take care of their customers."
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Angela Morgan

March 11, 2026

5  out of  5
rating by Angela Morgan
"Had a billing issue with a policy where my payment was not applied correctly. Jillian stepped in and worked things out with billing."
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Martrell Williams

March 11, 2026

5  out of  5
rating by Martrell Williams
"Robin Truman State Farm is the best insurance agency I’ve ever worked with. Their pricing is competitive, and their staff is always friendly, professional, and helpful. They truly make you feel like more than just a customer. I’ve used them for life, renters, and home insurance, and every experience has been excellent. I highly recommend Robin Truman State Farm to anyone looking for reliable coverage and outstanding service."
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Shauny

March 11, 2026

5  out of  5
rating by Shauny
"Great service always helpful never any push back"
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Michael Johnson

March 11, 2026

5  out of  5
rating by Michael Johnson
"Robin Turman and the team at State Farm Insurance do an amazing job managing my insurance policies. They are professional, easy to work with, and very knowledgeable about the services they provide. I truly appreciate the excellent customer service from the entire staff. They are genuine servants to the community they serve, and it shows in the way they care for their clients. Thank you, Robin Turman Insurance Group, for the outstanding support and service!"
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Megan Wood

March 11, 2026

5  out of  5
rating by Megan Wood
"I can’t speak enough great things about this State Farm! Jillian was so easy to work with and saved me so much money!"
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Melanie Murphy

March 11, 2026

5  out of  5
rating by Melanie Murphy
"Jillian was wonderful"
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Rebecca Isenhour

March 10, 2026

5  out of  5
rating by Rebecca Isenhour
"Best agent ever!"
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Zane

February 20, 2026

1  out of  5
rating by Zane
"This office constantly contacts me about a quote (that I never requested) despite me telling them that I have no interest in State Farm insurance and that they should stop contacting me. If you’re shopping for insurance, you should probably look elsewhere"
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Robert Crawford

October 23, 2025

1  out of  5
rating by Robert Crawford
"Customer service is definitely declining!!!!"
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Zainab Lailah Johnson

September 26, 2025

1  out of  5
rating by Zainab Lailah Johnson
"If I could rate this experience at half a star or none, I would. Despite multiple emails and calls, including a personal voicemail message to Ms. Robin Turman, we have received no response regarding an improper homeowners insurance charge. We are owed a refund and have been ignored. For comparison, USAA corrected a similar error immediately upon contact.We expect immediate refund and written confirmation."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Katie

August 10, 2025

5  out of  5
rating by Katie
"The personal service and support at Robin Turman agency is beyond compare."
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Rebecca Videna

July 5, 2025

5  out of  5
rating by Rebecca Videna
"When I told them about my car accident , they took care of it right away. The processing of my claim did not take that long.They always return my call if I leave a message."
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Talli Boyzuick

June 26, 2025

5  out of  5
rating by Talli Boyzuick
"State Farm gave me the best rate for my classic car!"
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Bob Holm

June 2, 2025

5  out of  5
rating by Bob Holm
"The Customer Service is outstanding. Following Hurricane Helene, we were able to submit a damage claim in only 3 days, received payment within in 8 days, and had cleanup / repairs done in less than 2 weeks. We had a comprehensive insurance review that confirmed the need for an umbrella major liability policy and higher limits on vehicle policies. After making a comparison between other insurance companies and State Farm insurance rates, there was no need to change insurance carriers."
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jm gf

May 28, 2025

5  out of  5
rating by jm gf
"I am always treated GREAT I love every one that works there. Always pleasant and go above and beyond to make sure I am taken care of in all matters I need"